JUST OVER A MILE from the Hayeses’
house, Moss has a desk in the small
home o;ce she shares with her husband,
David, an orthopedic surgeon she met
when they were both undergraduates
at Princeton University in New Jersey.
But she doesn’t have any exam rooms or
sta;, and most of her work is done on
the road: in her car between appointments, at kitchen tables and on families’
couches, even in another doctor’s o;ce.
She sometimes joins patients when they
go to see a specialist—she once accompanied Hayes on a visit to Audrey’s
gastroenterologist to make sure everyone was on the same page.
Moss, 42, opened her practice in January 2017, after nearly nine years with
Potomac Pediatrics in Rockville. ;e
mother of three children—now ages 6,
8 and 11—she was looking for a way to
have more flexibility in her schedule but
also to spend more time with each of her
patients and their families. Initially she
thought she’d open her own o;ce-based
practice, but after speaking with a few
pediatricians in Dallas and Atlanta who
were traveling to patients’ homes, she
decided to try the model herself.
“It’s been even more rewarding than I
could’ve imagined, being able to deliver
the kind of care that I wanted to,” she says.
Many families are willing to pay extra
to see Moss, knowing they can get her
on the phone when they need after-
hours care—and that if necessary, she’ll
come to their home—rather than deal-
ing with a doctor’s answering service.
Hillary Wilner, a Chevy Chase mother
whose sons are 2 and 4, likes that she can
get more work done while waiting for
Moss to come to her, rather than having
to take half a day o; to bring her kids
to the doctor. “I felt I was spending so
much time at the [pediatrician’s] o;ce,”
says Wilner, whose children have been
Moss’ patients for about two years. “As
a mother, it’s tough to make an appoint-
ment, take a sick child out of the comfort
of their home, and take them and their
sibling into a doctor’s o;ce. Addition-
ally, having her come to the house for
well-child checks eliminates exposing
my children to sick, contagious children.”
Moss is among a small but grow-
ing number of medical providers who
see patients in their homes, and one of
the few pediatricians in Montgomery
County doing it. A number of factors are
Moss has built her entire practice around
seeing patients in their homes.
Moss visits Ryan Hayes
and his twin sisters,
Audrey and Vivian,
whenever they’re sick or
due for a checkup.